Anthropic bans orgs without warning

alpinisme

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Hacker News

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On Monday, everyone in our org woke up to emails saying that their Claude accounts had been suspended (~70 users).At first -- since the email was to me, with a link to a Google Form if I personally wanted to appeal -- I thought it must be an individualized ban (at least after deciding it wasn't a phishing attempt).

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I couldn't figure out why, but it set me searching my mind for possible triggers in my recent activity.On Slack, though, it quickly became apparent this was actually an organization-wide ban.

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We submitted the Google Form, but that was just a black hole.

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We're waiting to hear back still a day and a half later.But this is insane for a number of reasons:1.

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Banning an organization for the behavior of an individual is a recipe for disaster in a business context.

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